Return Policy
We do not accept returns or exchanges, except in cases where your item arrives damaged, defective, or you receive the wrong item.
If your order arrives damaged, defective, or incorrect, please contact us at support@officialavyra.com within 48 hours of delivery and include your order number along with clear photos of the issue. Once reviewed, we'll send you a replacement at no additional cost.
What if my item arrives damaged or I receive the wrong item?
If your item arrives damaged, defective, or you receive the wrong item, please email support@officialavyra.com within 48 hours of delivery with your order number and clear photos of the issue. Once verified, we'll send you a brand-new replacement completely free of charge.
What is the return period?
If your item arrives damaged, defective, or incorrect, you must contact us within 30 days of delivery.