Orders & Shipping
How long does shipping take?
Standard orders ship within 1–3 business days. Delivery times vary by location, usually 7-15 days.
Do you ship internationally?
Yes! International shipping times and rates vary by destination.
How do I track my order?
You'll receive a tracking link via email once your order ships.
Returns & Exchanges
What is your return policy?
We do not accept returns or exchanges, except in the case of damaged items. If your order arrives damaged, contact us at support@officialavyra.com with photos within 48 hours of delivery and we'll send you a replacement at no charge.
Do you accept exchanges?
No, we do not accept exchanges at this time. All sales are final unless an item arrives damaged or defective.
What if my item arrives damaged?
If your item arrives damaged, please reach out to us at support@officialavyra.com with photos within 48 hours of delivery. We'll make it right by sending you a brand new replacement — completely free.
Products
How do I use [device/tool]?
Each product includes detailed instructions.
Subscriptions & Payments
What payment methods do you accept?
We accept all major credit cards, Shop Pay, and more.
Can I cancel my subscription?
Yes, you can manage or cancel your subscription anytime from your account.